EARN A GLOBALLY RECOGNIZED CERTIFICATION OR ACADEMIC QUALIFICATION
Starting 2017, the Chartered Institute of Customer Management (CICM) offers the following industry-recognized professional certifications/credentials in Rwanda through the Rwanda Business Development Center (BDC Rwanda):
- Certified Customer Service Practitioner
- Certified Call Centre Practitioner
- Foundation Certificate on Customer Management
The Rwanda Business Development Center (BDC Rwanda), in its capacity as a local CICM partner, is in the process of establishing collaborations with Rwandan higher learning institutions that will soon offer the following internationally accredited academic and professional qualifications:
- Graduate Diploma in Customer Management
- Graduate Diploma in Call Centre Management
- Diploma in Call Centre Management
- Diploma in Customer Management
- Certificate in Customer Management
- Certificate in Call Centre Management
If you are interested in receiving updates on the schedule of the above certification programs, send an inquiry note at rwanda@cicmaglobal.com / info@bdcrwanda.com or call +250788316363
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